Moon Palace Nizuc, Alfredo V. Bonfil ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Alfredo V. Bonfil, Mexico, 77500

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Deluxe Ocean Front Kids & Teens

Max:

4 persons

485 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

Superior Deluxe Garden View Kids & Teens

Max:

4 persons

485 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Superior Deluxe Ocean View Kids & Teens

Max:

4 persons

485 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Alfredo V. Bonfil 11.9 mi

Airports

Cancun (CUN) 7.7 mi

Isla Mujeres (ISJ) 25.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

“During my stay, I had the pleasure of dining at various restaurants within the resort, including the Mexican and Italian options. While the Italian restaurant seemed a bit understaffed, the flavors and presentation of every dish truly impressed me. The variety available ensured that all my culinary cravings were met, making my dining experience good.” view full review

Relaxing Spa Retreat

“I took full advantage of the spa services offered at Moon Palace Nizuc. The spa was a haven of relaxation, with a wide range of treatments that felt rejuvenating. From massages to body scrubs, each treatment was executed with precision and care, providing a perfect balance of relaxation and luxury.” view full review

Luxurious Room Comfort

“The room I stayed in was incredibly spacious, featuring a amazing view of the ocean and pool. I was welcomed with a bottle of wine and a cheese charcuterie board, which made for an exquisite touch. The beds were super comfortable, ensuring restful nights after long days of enjoyment.” view full review

Family-Friendly Fun

“Traveling with my family, I appreciated the various children’s amenities available. There were plenty of activities for kids to enjoy, which made our stay even more enjoyable. The family-friendly atmosphere allowed everyone to have fun while still enjoying our own time at the resort.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors

Sports & Fitness

Fitness centre
Water sports
Tennis court
Golf course
Yoga class

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's menu
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Night club
Entertainment
Garden area
Spa & wellness centre
Jacuzzi
Massage
Public Bath

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Location

Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Alfredo V. Bonfil, Mexico, 77500

Map view

Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Alfredo V. Bonfil, Mexico, 77500

City landmarks

Moon Palace

3600 ft

Event hall

Moon Palace Arena

2400 ft

Moon Palace Golf Club

5000 ft

Spa Centre

Spa

1.0 mi

Theme Park

Xoximilco

2.0 mi

Theme Park

Ventura Park Cancun

2.6 mi

Carr. Cancun - Tulum

Piston Pueblo

1.9 mi

Golf Course

Riviera Cancun Golf Resort

1.8 mi

Amusement Park

Wet 'n Wild

2.6 mi

Golf Course

Cancun Country Club

3.0 mi

TPC Cancun Country Club

3.0 mi

Nearby

Event hall

Moon Palace Arena

1600 ft

Restaurants

Momo

1100 ft

Moon Palace Complex Adjacent to lobby

La Gondola

900 ft

Carretera Cancun-Chetumal

Bugambilias

1000 ft

Carretera Federal 307 Km 340 Moon Palace

Palapa Fragata

1100 ft

Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort

Manglar Buffet Restautant

2000 ft

Carretera Cancun-Tulum Km. 36.5 Moon Palace Golf Resort & Spa

Reviews and Ratings <br />

Feedback from previous guests about their experience.

60%

loved the resort and would return for another relaxing stay

6.0/10

Guest rating

Rooms

8.0

Location

5.5

Service

5.0

Dining

5.0

Jack

United Kingdom, March 2025

6.6/10

I had a mixed experience at this resort. The rooms were spacious and very clean, which I appreciated. However, the service at the restaurant was a bit too much, feeling aggressive and overly persistent. The dining options were okay, but I expected more variety. Overall, while the amenities and the atmosphere were nice, the service could definitely use some improvement.

Rooms

8.0

The rooms were spacious and meticulously clean. I felt quite comfortable during my stay.

Service

5.0

The service at the restaurant was excessive, and the approach felt aggressive, especially with their push to upsell various resort memberships.

Location

Dining

6.0

Breakfast was decent, but I wished there were more options available to choose from.

Facilities

7.0

The overall amenities were nice, but I felt overwhelmed by the persistent upselling from the dining staff.

Daniel

United Kingdom, January 2025

6.0/10

I had a pleasant stay overall, with clean and spacious rooms that were really comfortable. The service was friendly, but it felt a bit too pushy at times with the sales pitches for the time-share memberships. I enjoyed the amenities, but I did find the dining experience lacking in variety, especially for breakfast. Plus, the location had some limitations with activity options, particularly with only a couple of hobie cat sailboats available for guests.

Rooms

8.0

The rooms were spacious and clean, which made my stay quite comfortable.

Service

6.0

The service staff was very friendly, but the upselling push for the time-share became excessive and was somewhat off-putting.

Location

5.0

While the resort was nice, I was a bit disappointed that there were only two hobie cat sailboats for such a large area.

Dining

5.0

Breakfast offerings were limited, and I was hoping for more options.

Facilities

7.0

The amenities were generally good, although more could be done to enhance the experience.

Ava

United Kingdom, December 2024

6.0/10

I recently stayed at the resort, and while there were some great aspects, a few things could be improved. The rooms were clean and spacious, providing a comfortable atmosphere. However, the dining experience didn't quite meet my expectations due to limited breakfast choices. The pool area is lovely but could benefit from more amenities. Overall, it's a nice place, though some elements felt a bit off for what I paid.

Rooms

9.0

The rooms were spacious and clean, offering a good level of comfort.

Service

5.0

While the staff were friendly, the aggressive upselling of the time share membership was off-putting.

Location

6.0

The resort was expansive but had limited sailing options for guests, which felt a bit frustrating.

Dining

5.0

I found the breakfast options to be quite limited, which was disappointing.

Facilities

6.0

The pool area was decent, but there were few facilities compared to the size of the resort.

Emerson

United Kingdom, October 2024

6.2/10

The hotel was a blend of luxury and comfort, but I found the service to be a bit overwhelming at times. The rooms were spacious and clean, and I appreciated the thoughtful little gift bag upon arrival. However, the dining options left something to be desired, particularly at breakfast. Overall, it was a nice experience, but there's room for improvement in service and dining.

Rooms

8.0

The rooms were spacious and impeccably clean, giving a sense of luxury and comfort. I did feel that the premium rate I paid didn't offer much more than the standard suite options.

Service

5.0

While the staff was friendly, the service felt excessive and at times aggressive with upselling for memberships. This made me uncomfortable during my stay.

Location

6.0

The hotel was situated within a large resort area, which should have been fantastic, but there seemed to be limited availability for activities like sailing.

Dining

5.0

Breakfast was a bit underwhelming, lacking variety and not quite living up to the resort's overall vibe.

Facilities

7.0

The amenities were nice, but I expected more considering the resort's branding. The pool area was enjoyable but crowded at times.

Christina

United Kingdom, October 2024

5.4/10

I had a mixed experience at the resort. The rooms were spacious and clean, yet I felt they didn't offer much more than what I could find in standard suites for a significantly higher price. While the service was persistent, their aggressive approach regarding upselling was off-putting. The dining experience had its moments, but breakfast left something to be desired. I appreciated the facilities overall, but the limited availability of water sports was disappointing.

Rooms

7.0

The rooms were spacious and clean, but they were essentially the same as other suites at a much higher price.

Service

5.0

The service was overly aggressive and lacked transparency, especially when it came to upselling memberships.

Location

5.0

The location is vast but it felt like there were not enough activities available for guests, like only two hobie cat sailboats for the whole resort.

Dining

5.0

The breakfast options were limited, which was disappointing compared to what I expected.